Who We Are

At Gilchery Limited, we specialize in ethical, efficient, and results-driven debt collection services. We help recover outstanding debts while maintaining professionalism, transparency, and respect.

Our Key Services

We provide comprehensive debt recovery solutions tailored to meet your specific needs

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Consumer Debt Recovery

  • Helping businesses recover overdue accounts from individuals.
  • Polite but firm engagement strategies
  • Payment plan negotiations
  • “No Collection – No Fees” policy

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Commercial Debt Recovery

  • B2B collection services designed to protect business relationships.
  • Professional negotiations
  • Customized repayment solutions
  • Maintaining client trust

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Skip Tracing & Asset Tracing

  • Locating and verifying debtors who are difficult to find
  • Advanced tracing systems
  • Collaboration with field agents
  • Asset verification for recovery

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Field Collections & Investigations

  • On-ground agents for quick debt resolution
  • Door-to-door debtor visits
  • On-site negotiations
  • Investigation and verification report

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International Debt Recovery

  • Recover debts across borders through our partner network
  • Global reach, local expertise
  • Multi jurisdictional compliance
  • Seamless case coordination

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Credit Risk & Advisory Services

  • Minimizing future risks through credit insights
  • Customer credit checks
  • Portfolio health analysis
  • Advisory on credit policies

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Debt Portfolio Management

  • Outsourced solutions for managing bulk accounts
  • End-to-end recovery management
  • Analytics & performance reporting
  • Tailored outsourcing models

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Credit Management Training

  • Professional training for your in-house credit and collections staff
  • Best practices in recovery and credit control
  • Customer engagement & negotiation skills
  • Compliance, ethics, and communication strategies
  • Tailored programs for SMEs, corporates, and financial institutions

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Staff Outsourcing (On-Site Credit Support)

  • We provide qualified Gilchery staff to work directly at your premises as part of your credit or collections team
  • Gilchery recruits, trains, and manages staff on your behalf
  • Clients cover salary & statutory costs
  • Gilchery charges a commission/management fee
  • Seamless integration with your operations

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Customer Due Diligence & Background Checks

  • Helping lenders and businesses make smarter credit decisions before loan disbursement
  • Comprehensive background checks on individuals & companies
  • Employment and business verification
  • Credit bureau reports & risk scoring
  • Preventive tool to reduce defaults and fraud

Success Stories

Client Success Stories

Our commitment to ethical practices and professional service delivery has earned us the trust of clients across Kenya

We have worked with Gilchery and have found them to be a very respectable organization that runs their operations with integrity and skill. Their debt recovery service has been useful in recovering our bad debt with utmost professionalism and diligence without jeopardizing our brand.

Mabati Rolling Mills

Satisfied Client

This is to confirm that Gilchery is engaged to provide debt collection services on behalf of Equity Bank. We confirm they have undertaken their services professionally and effectively. We are satisfied with the level of their professionalism and their commitment in the conduct of debt collection matters. We would not hesitate to recommend them for engagement in debt collection services.

Equity Bank

Satisfied Client

We would like to confirm that Gilchery is in the panel of our debt collection service providers and they have maintained a good track record with the bank.

Kenya Commercial Bank (KCB)

Satisfied Client

NCBA Bank Kenya PLC confirms Gilchery has provided debt collection services for over four years. The services rendered have been efficient and professional, meeting the bank's satisfaction. The bank highly recommends Gilchery Skiptrace Limited to other institutions needing similar services.

NCBA Bank Kenya PLC

Satisfied Client

The Higher Education Loans Board contracted Gilchery in 2016 for debt collection services. The company has maintained an excellent relationship and demonstrated high professionalism and diligence. Gilchery has been responsible for collecting debts as per the agreements. The Board recommends Gilchery for any assistance they may require.

Higher Education Loans Board (HELB)

Satisfied Client

Contact us today for a free consultation and see how we can help improve your cash flow

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Contact Info

Office Address

28 Valencia Street, New York United States of America

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